Metacom Business Process Outsourcing Solutions – Mandaluyong City, Metro Manila – Job Responsibilities: *Professionally listen closely to and resolve customer complaints and escalate as appropriate *Obtain and research all specific specifics to be in charge of inquiries and complaints *Follow up of prior complaints and requests to guarantee delivery or resolution *Accurately report particulars of all consumer interactions in compliance with guidelines *Communicate and go with internal departments as needed Job Requirements: *Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree. *No work experience required. *Excellent English language conversation skills *Computer and Web proficient *Willing to deliver the results in Ortigas and be designated to changing work schedules. Think you’re not qualified for the position we are looking for? We are also in need of employees for our other vacancies below: Customer Service Representatives for High School Grads without BPO experience Technical Support Representatives for can… – Permanent – Full-time

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