A virtual call center, according to whatis.com, is a call center in which the organization’s representatives are geographically dispersed, rather than being situated at work stations in a building operated by the organization. Virtual call center employees may be situated in groups in a number of smaller centers, but most often they work from their own homes.
This is an attractive arrangement for many employees: the hours are often flexible, and there’s no dress code or commute. For the organization, the virtual call center model saves housing and equipment costs and can lead to lower employee turnover rates, which tend to be high for physical call centers.
Below are some International Companies who hire Filipinos to work online.
1. Working Solutions has provided customer service excellence by offering technology solutions and an educated, experienced, and motivated remote agent workforce. (Available for Filipinos/ Worldwide). FREE to join. Sign up to be a work at home agent here.
2. LivePerson is an online destination, community and marketplace where individuals can chat live with experts in a broad range of categories. (Available for Filipinos/ Worldwide). Apply to become a work at home expert.
3. Service 800 provides resources and tools to help service organizations measure the quality of the services they deliver. Now hiring for customer service reps. (Available for Filipinos/ Worldwide). Apply to be a virtual call agent.
4. Voice Log, LLC has an ongoing openings for Live Operators, Verification Agents, and Quality Assurance Agents. Requirements: must have high speed internet access, DSL or cable. Visit the site for specific detail requirements. Apply to be an independent agent here. (Available for Filipinos/Worldwide).
Click to view the Complete list and details in Work at Home Call Center Jobs
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