Tagged: Management

Process Management Analyst

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IT Account Manager

IBM India Pvt. Ltd. – India – Philippines – Provides application support for a specific account that meets technical Service Level Agreements for the following ITIL-based Service Management processes: Change Management, Problem Management Ensures that reported issues are properly recorded, including the resolution used. Analyzes, tracks and monitors all escalated issues, acts as a resolution owner and ensures that issues are properly resolved. Regularly checks for new issues/incidents raised by key business users Escalates unresolved issues to other pre-identified support groups Maintains daily linkage with the key business users to remain in the loop on day-to-day operations issues and status Provide analysis and critical next steps as appropriate and updates during Severity 1 outage situations Analyzes impact, risks and effort needed to implement a change request Carries out approved changes to the system Participates in the change review meetings Generates periodic SLA reports / scorecards Generates and analyze trending repor…

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Payroll Coordinator/Analyst – Makati City, Manila

Makati City, Metro Manila – Manila City, Metro Manila – Job Description: • He/She will be responsible in reconciling payroll accounts and correcting errors. Responsible in analyzing and reviewing document and perform internal audit of payroll accounts with the help of the company’s payroll/finance system/tool. May also be required to prepare reports or materials in related to his/her tasks. May also serve as liaison with other Departments to resolve payroll issues and correct mistakes. Job Requirements: • Hold a Bachelor’s Degree in Accounting, Human Resources Management, Business Management or any related field; • Experience in Timekeeping, Payroll, Accounting or Human Resources field is an advantage; • Have a strong communication, organizational and analytical skills and may required to work under pressure; • Knowledge and/or experience in different Payroll/Finance software/tools is an advantage; • Must be willing to learn; • Willing to work late shifts and in fixed/casual term up to 3 months; • Fresh Graduate are welcome to appl…

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ROHQ – Management Reporting Analyst

Citi Group – Philippines – Finance & Risk Operations based in Manila, Philippines, aims to align financial and management reporting processes across the Asia Pacific region, to have a common set of processes, thereby ensuring the efficient and effective execution of control, reporting and analysis requirements. By partnering with Country Financial Control, the organization strives to improve the efficiency of this common function by reducing defects and improving cycle time. The Program involves the identification and transition of the activities from Country Financial Control into Finance & Risk Operations. This shared service also relieves the businesses of routine financial control and reporting activities thus allowing legal vehicle financial controllers to concentrate on high-level, value-added analytical activities. These processes are continuously reviewed to achieve Six Sigma Quality while maintaining integrity of financial and management reporting. Work with country Management Reporting/Financial Plan…

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