Muntinlupa City, Metro Manila – Telesys Business Process Outsourcing, a Philippines-based customer contact management provider, offers professional and cost-effective contact center solutions for every business type. We provide a wide array of enterprise services for a variety of high-profile international companies in the field of telecommunications, medical and general services. We create business process outsourcing solutions tailor-fit to all of your business needs. We offer tried and tested solutions that meet and exceed the demands of a constantly evolving market. Our handpicked team of professionals deliver services to the United States, Europe, Canada, and Australia. Job Description: Professionally pay attention to and solve customer complaints and escalate as appropriate Obtain and examine all applicable details to take care of requests and complaints Follow up of most recent complaints and requests to assure delivery or resolution Accurately log highlights of all user interactions in comp…
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