03
Feb
2018

Alabang | Application Support Specialist

Arvato Corp. – BA AFS Philippines – Alabang, Muntinlupa City – Company: Arvato Corp. – BA AFS Philippines Requisition ID: 14312 Description: Incumbent will be responsible for user access management support for systems XYZ to a worldwide audience primarily including, but not limited to, arvato users and Microsoft employees. Incumbent will be the primary point-of-contact support during X business hours, and will be expected to process the access request per Microsoft compliance process. In general, this role will field queries and issues regarding: User access, rights, privileges, and controls Troubleshooting and resolving issues such as system failures, etc. Assisting in the design and implementation of upgrades and improvements to the Paperless Ecosystem and processes therein. Specific Roles and Responsibilities as UAM Specialist Access request process: Monitor incoming work Validate submitted requests Reject back to manager for edits Submit to 2nd level approver Respond to simple queries over e-mail Provision access (thro…

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