15
Jul
2018

Arvato | Service Desk Analyst III

Arvato – Quezon City, Metro Manila – Company: Arvato Corp. Requisition ID: 22017 Company Summary: At arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today! Position Summary: Responsible for the delivery of IT service desk and associated support services for the user community across North America & Philippines. Methods of delivery will include in via telephone, email and remote users. Overall Responsibilities: (This position may not include all of the listed duties, nor do all of the listed examples include all tasks which may be found in this classification.) Acts as the initial point of contact for phone calls, ticketing and emails from internal staff and client regarding IT issues and queries Receiving, logging and mana…

Read more here:: Arvato | Service Desk Analyst III

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