ASAP: adjunct Manager Operations (Insurance ALABANG)

WNS Global Services Philippines, Inc. – Alabang, Muntinlupa City – JOB DESCRIPTION » Candidate must possess at least a Bachelor’s/College Degree of any field. » At least 2-3 years in managery position specializing in Customer Service or equivalent. » candidates must be willing to work in Alabang. » Full-Time position(s) available. » CAN START ASAP KEY function ACCOUNTcapability » Understand and follow all operations and procedure related activities and tasks in order to deliver as per SLAs » Spots anomalies and aberrations and solutions for the same; gets into the root cause in a structured way analyzing the causes as well as applying knowledge of the context and scenarios to identify the cause of these anomalies » knowledge of the business process and the capability to identify process gaps » capability to interact and build good relationship with client and team members. Creating brainstorming activity to create innovative ideas resulting value addition. Constructive delegatin and feedback for directive support. » The capability to work eff…

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