CS Quality Manager

Amazon – Pasay City, Metro Manila – Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is fueled by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. REPORTEES QA Team Manager / QA Analysts REPORTING TO Site Lead · Actively manages a team of QA Team Managers and QA Analysts · Responsible for the QA team’s onboarding, deployment, productivity and development · Continuously partner with Training, Workflow and Operations teams to drive improvements in Quality and Efficiency metrics of the site and acts as a site POC…

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