Customer Care Representative

Sun Life – Manila City, Metro Manila – Taguig City, Metro Manila – At Sun Life, we work together, share common values and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine. Job Description: MINIMUM QUALIFICATIONS: Must be a College Graduate (4-year or 5-year course only) At least 1 year (solid) of work experience in the BPO industry is required for this position. Conversant in English. Applicants must be willing to work in Bonifacio Global City, Taguig City. Applicants must be willing to work in nights shifts. RESPONSIBILITIES: Provide outstanding customer service and support by resolving telephone inquiries from customers. Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information. Responsible for navigating computer systems to track calls, gathering information, and effectively resolving the issues or queries which caused the customer to contact the CCC. Jo…

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