Customer Loyalty Specialist for Back Office – Manila, PH

Balsam Brands – Metro Manila – Customer Loyalty Specialist for Back Office – Manila, PH Balsam Brands Manila, Metro Manila Contract Balsam Brands is seeking Customer Loyalty Specialists (CLS) for Back Office to join our seasonal Customer Success team in the Philippines. The CLS for Back Office will work closely with the Back Office Team to deliver excellent customer and delightful customer service by completing processes behind the scenes. Our ideal candidate is Somebody with excellent attention to detail, data entry expertise, English written expertise, strong analytic capabilities and has a fast, proactive learner’s attitude. BPO and Retail Customer Service practice is preferred. He/She must also exhibit the capability to ensure the confidentiality and security of all company files and information. What you’ll be doing: » Deliver excellent and delightful customer service across different brands by meeting various Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). » Effectively handle cust…

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