Customer Service Representative

Quantrics – Rizal – Customer Service RepresentativeTaytay Rizal, Calabarzon Today, 07:34 PM Quantrics » Job detail Provide outstanding customer service and support by resolving telephone inquiries from customers Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information Responsible for navigating computer systems to track calls, gather information and effectively resolving the issues or queries which caused the customer to contact us Account review prior to making outbound calls to fully understand the customer’s situation and gather data and document proper systems per customer requirements Responsible for basic customer and team communication via e-mail, memos, voicemails, etc Responsible for best-demonstrated practices for productivity enhancements Other tasks as assigned What we’re looking for: Outstanding spoken English expertise are a critical requirement of the function capability to work in a fast paced atmospher…

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