Customer Service Representative – Local Account – Non Voice

Makati City, Metro Manila – Email: check@globalheadstart.com To inquire text: 0917-510-3037 For faster processing look for Ms. Kitty Office Hours: 9:00 am – 5:00 pm Monday to Friday Qualifications: Must be at least 2 Years College Undergraduate HS Graduates are welcome / must have at least 6 months experience BPO or Non BPO With or without experience Comfortable using computers Fresh grads are welcome to apply Proficient in conversational English Job Description: Confer with customers by telephone in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints Contact customers in order to respond to inquiries or to notify them of results and planned adjustments Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes …

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