Customer Service Representative – Makati City

Makati City, Metro Manila – Digital Services Cambridge Ltd. ROHQ Makati City Permanent Bachelor’s Degree Job Description: We are currently looking for Customer Service Representative who will help us carry out important task of managing relationship with figure customers and subscribers all over the globe. The role entails providing product, service information and timely resolution to product and service concerns. Job Overview: Processing of customer orders (Phone/Email) in consultation with customers to ensure specific requirements are met and follow through with other distribution departments to ensure prompt supply. Attracts potential customers by answering product and service questions; suggesting information above other products and services Investigate and resolve customer inquiries using own initiative including, but not limited to, returns, adjustments (changes and cancellations), replacement copies, and correspondence via email and telephone. Maintains customer records by updating account…

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