John Clements Consultants Inc – Cebu City, Cebu – QUALIFICATIONS: * Must have completed 2 years in College/ Associate degree * Must have at least 6 months experience as CSR in BPO-Voice * Excellent English verbal and written communication skills * Basic Math Skills- Arithmetic computatio QUALIFICATIONS: Must have completed 2 years in College/ Associate degree Must have at least 6 months experience as CSR in BPO-Voice Excellent English verbal and written communication skills Basic Math Skills- Arithmetic computation Must have knowledge on basic computer skills Willing to work in shifting schedule Job Description: Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s) Resolve credit inquiries on new accounts. Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction. Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing Comply with over-all call quality standards Adheres to schedule and Time on Syste…
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