Customer Services Executive

Financial Times – Metro Manila – Customer Services Executive Financial Times – Manila, Metro Manila Full time There is no single type of person whom we employ at the FT; our strength is in our employees, from all different backgrounds, united by a passion for delivering compelling, smart journalism. Visit the FT Careers site for more information on our esteemed Editorial and Technology Graduate Schemes, Benefits, Learning & Development, and Life at the FT. MAIN tasks AND Job responsibilities: Resolves customer concerns by clarifying issues, researching, investigating and providing seamless customer support using different platforms. » Responds to incoming requests for cancellation of services and persuade customers to continue their subscription by providing the benefits of the product and discounts as applicable using different platforms as necessary. » Attracts potential subscribers who inquire about the product of the company by effectively communicating the company products and services using different p…

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