CX Business Analyst I

NICE inContact – Taguig City, Metro Manila – CX Business Analyst I NICE inContact – Bonifacio Global City, Metro Manila Services Fort Bonifacio Global City, Philippines Job detail CX Business Analyst I Job location: Taguig City, Philippines ?The primary purpose of the CX Business Analyst I Is to ensure that major corporate initiatives are organized, structured, defined, and delivered within specified time frames. The position requires interfacing with multiple departments, creating, and/or translating business requirements into the technical specifications necessary for the development resources to scope and deliver for any system or functional delivery. This position plays a key function in organization, tracking, and reporting defined project measurements and to analyze delivery and process metrics. The end result is keeping team members focused and on track to deliver results as specified by senior management. In this function, the candidate will help NICE inContact deliver quality services by helping them to flow our be…

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