Director, IT Engagement

Manila City, Metro Manila – The IT Engagement function has the mandate to establish a relationship between Information Technology and the business, and to increase the value realized from Information Technology assets, investments, and capabilities. The IT Engagement Leader is responsible for understanding the business need, accountable for prioritizing the demand (Information Technology service requests for production, maintenance, enhancements, projects) ensuring Information Technology solutions and services meet customer needs. The IT Engagement Leader acts as the main point of contact between user departments and IT providing and interface for strategy, planning and service discussions. As such, the IT Engagement Leader needs to have good knowledge in subject matters pertaining to both Information Technology and the business, and must have a good understanding of the business to identify its needs and envisage business solutions. PRIMARY RESPONSIBILITIES Primary IT point of contact for business units for st…

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