EXECUTIVE OPERATIONS (WORKFLOW ASSOCIATE)

ACUSIS Philippines Incorporated – Cebu City, Cebu – EXECUTIVE OPERATIONS (WORKFLOW ASSOCIATE) ACUSIS Philippines Incorporated Cebu City, Central Visayas Full time POSITION TITLE: EXECUTIVE OPERATIONS (WORKFLOW ASSOCIATE) REPORTING TO: adjunct Manager/Production manager Job location: Cebu City Position Summary: » To act as a key-link between internal and external customers, ensuring files from each client are processed and meet turn-around-time (TAT) requirements. » Primary responsibility is to ensure files are routed and worked upon by the home-located associates in a timely fashion to ensure TAT requirements are met. » Be able to make strategic appropriate decisions. » Responds to customer emails in a timely fashion. Key expertise required: suitable education Any Graduate – Any Specialization preferably Computer Science, Industrial Engineering, Computer Engineering practice: Minimum 1 year of practice in customer service. » Excellent communication expertise, verbal and written » Basic computer expertise (MS Office, Out…

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