German speaker in Taguig, Philippines

Neocareer Philippines Inc. – Metro Manila – German speaker in Taguig, Philippines Neocareer Philippines Inc. Makati City, Metro Manila Full time REQUIRED Appropriate qualifications: » Support customers by responding to inbound email and chat and phone support as needed. » Consistently ensure world class customer service that fully supports Gap Inc. brand promises in written and verbal format. » Provide customers with first contact resolution and create a low-effort customer practice. » Develop/present customer service solutions and/or suggest additional items, cross sell, up sell to increase customer satisfaction and enhance customer relationships. » Work independently to make sound decisions and resolve complex customer situations. » Identify critical customer service issues and report them. » Goal-driven; consistently and effectively manage time to achieve optimal efficiency while utilizing resources and business partners to research and resolve customer issues. » » Perform other job-related tasks as assigned or app…

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