IT Service Desk Manager

Accenture – Metro Manila – IT Service Desk Manager Accenture Philippines – Manila, Metro Manila – Job description ? Meeting with client representatives to request and receive information and giving advice on engagement matters. ? Planning, estimating, managing, and delivering one or more projects within a program to realize maximum benefit for a client with minimized risk. ? Assisting in creating the direction, priorities, scope and plan for one or more projects to realize maximum benefit for a client. ? Managing the design and implementation of analyses that will identify requirements related to people, processes and technology ? Identifying, analyzing, mitigating, and proactively responding to project, financial and operational risks, both real and anticipated. ? Sustaining an environment that facilitates high performance and motivating individuals to work collaboratively as a team in order to achieve project/team goals to realize value for a client. ? Tracking and reporting on key solution delivery me…

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