Job Offer: Analyst, Service Delivery

City of Dreams – Metro Manila – Analyst, Service Delivery City of Dreams – Manila, Metro Manila Job Description – Analyst, Service Delivery (030746) POSITION SUMMARY: The Analyst, Service Delivery knows well of the business environment. He / She provides 24×7 on site / remote support to users on various client devices and business systems. He / She also administrate company client management and productivity tools. PRIMARY Job responsibilities: Identifies systematic problems and / or recommends opportunities for improvement that will eliminate or reduce number of reported problems; Builds & maintains OS images & approved applications for various PCs & Laptops models; Handles patch management on client OS with evaluation, testing and deployment; Ensures security software on client devices are healthy and updated; Handles Information technology project implementation tasks assigned; Continuously builds up quality FAQs as reference for both Information technology supports and users to promote knowledge sharing …

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