16
Oct
2017

Job Offer: Customer Service Specialist | Antipolo City

2nd Office – Antipolo City, Rizal – Customer Service Specialist | Antipolo City 2nd Office Inc. – Antipolo, Calabarzon Listing description » Managing first level customer service for the client’s help desk through inbound and » outbound phone calls, email, live chat, Social Media, etc. » Work on different platforms to respond to customer queries and provide information -including eBay, Amazon, Shopify , WordPress, CS Cart etc. » Work closely with the team in Australia on Customer Service concerns and escalations to ensure quick and effective turnaround of issues » Maintaining professional communication within set response SLA’s » Other admin tasks as required from time to time » Develop and maintain a database of responses to frequently asked questions » Occasionally use Photoshop for basic photo editing » Occasionally, may be required to contact with 3rd party service providers such as couriers, » warehousing providers, software companies and/or e-commerce platforms to investigate and troubleshoot problem ar…

Read more here:: Job Offer: Customer Service Specialist | Antipolo City

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