Job Offer: Customer Solutions Specialist

Coins.ph – Metro Manila – Customer Solutions Specialist Coins.ph – Manila, Metro Manila Full time, Full time Operations Associate We envision a world where everyone has access to quality financial services. Providing our users with a stellar product and excellent customer practice is at the heart of our business. As an Operations Associate, you will play a great function in realizing this vision by directly communicating with our customers. What you’ll do: » Collaborate with the engineering team to identify issues and improvements located on customer insights » Directly handle and respond to customer queries and concerns » Analyze and solve customer issues and problems » Assist with direct marketing and promotion of our business and products to the market » Be the “voice” of the customers within the company Who you are: » BS or BA in Management, Economics, Communication or equivalent from a reputable institution » Proven leadership abilities expertise from extracurricular and/or socio-civic involve…

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