Job Offer: Customer Support Representative

Ecomengine – Philippines – Customer Support Representative Ecomengine – Philippines Full time Customer Success Representative eComEngine is a growing SaaS (software-as-a-service) company serving small to mid-sized internet retailers, with a major focus on sellers using the Amazon third-party marketplace. Our business model and processes are located on lean-agile principles. We seek to continuously improve our products located on continuing customer and stakeholder input and prioritization of the highest-value activities. Position: As part of the Customer Success Team, the Customer Success Representative ensures the health, growth and retention of eComEngine customers. this function is pivotal in providing excellent customer service and driving customer success. This person will be a main contact for day-to-day issues, escalations, and technical support and will also assist with onboarding, training and driving customer adoption. The position requires a person who is an excellent problem solver, can manage …

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