Job Offer: Operations Manager

Ninja Partners – Asasa, Oromia – Philippines – Operations Manager Ninja Partners – Angeles Mission: Supportninja is a Philippine-located business process outsourcing company. The mission for the Operations Manager is to grow and develop the operational side of the business. The Operations Manager has the accountcapability of improving a healthy headcount for all accounts assigned to him and developing the skill sets of his direct reports – the team managers and team leaders. The Operations Manager will report directly to the Site Director. Job Scope supervise the performance of the site’s production/operations team. Ensure all of the clients’ business needs are met in a timely manner. Responsible for coaching and supervising a group of Team managers and apprentices. Maintain and grow revenue of program(s); responsible for profitcapability including revenue, margins, billing, seat utilization and retention Selecting, training, developing, and managing performance of direct reports and their associates; including planning and as…

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