29
Sep
2017

Job Offer: Technical Support Representative

Cloudstaff – Angeles City, Pampanga – Technical Support Representative Cloudstaff – Angeles Job Information Job Opening ID 1307 Location Angeles City, Pampanga Years of practice 3-4years Job Summary TBA – Provide effective customer service by using soft expertise and troubleshooting expertise to resolve client issues and requests. – capability to ask probing questions to gather significant information on routine and complex calls/emails. – Fields a high-volume of incoming client calls/emails on a variety of technical and non-technical inquiries daily. – Thoroughly document each client interaction in ticketing system. – Provides in-depth product support to clients by resolving incoming inquiries. Appropriate qualifications: – Excellent English communication expertise – At least 1 year practice as TSR – Superb technical troubleshooting expertise – capability to multi task – Highly organised – Willing to work in a shifting schedule – 10 representatives needed 1 day ago Save jobs and view the…

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