Job Opportunity: 10K sign-on bonus | Customer Service Representative | Clark

Sutherland – Metro Manila – JOB DESCRIPTION DESCRIPTION / BODY: You are joining Sutherland, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved practices that their customers can feel. As a Customer Service Representative, you will deliver customer service to the patients and clients of one of America’s largest kidney care companies. You are also expected to: KEY Job responsibilities: Take inbound calls from patients, insurance and other third party businesses; Make outbound calls to patients and insurance carriers regarding outstanding balances; Understand payer contracts, rules and regulation…

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