Job Opportunity: Client Services Agent

Maria Jesusa Dela Rosa – Philippines – Client Services Agent Maria Jesusa Dela Rosa – Philippines Permanent : 1,000.00 Philippine Peso (PHP) Job Summary: Customer service agent Accountabilities: 1. Reception hub for all customers (registered clients, exhibitors and visitors) incoming demands through e-mails, calls, webforms via mail 2. Qualification of the demand-fulfillment in SFDC 3. Dispatch level 1 and 2 and directly answer to level 1 (except French) claims and fulfill SFDC with comments before closing the case 4. Information to answer level 1 will be found in SFDC, Pascom, Nova or show website and internal documentation that will be provided by Reed Midem Appropriate qualifications: 1. Bachelor’s degree or equivalent practice 2. Full time function 3. Customer service practice is preferable 4. Excellent written and verbal communication expertise 5. Basic proficiency in MS Excel and Powerpoint 6. Confident in dealing effectively with internal and external customers 7. capability to calmly or…

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