Job Opportunity: CSR in need at [24]7 McKinley West Apply NOW

24/7 Customer Philippines, Inc. – Taguig City, Metro Manila – JOB DESCRIPTION Overview » Night Shift, US Retail Program » Provide excellent customer service by covering inquiries related to account specific products and services, process order placement and tracking, refunds and replacement, and other shopping account management through multi-channels (call, email, and chat) Qualifications » Must be 18 years old and above » Highschool graduate w/ 6months of Call Center practice expertise Required » Excellent oral and written communication » Must exhibit active listening » Must have keen attention to details » Must have good conversational expertise » Must have good problem solving and analytical expertise » capability to arrive at decisions independently and demonstrate persuasion and negotiation expertise » capability to educate customers on inquiries and other product information » capability to handle issues and complaints in a courteous and professional manner » capability to multi-task and access multiple data source simultaneou…

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