Job Opportunity: Customer Support | Singapore Telco

Kalibrr – Metro Manila – Customer Support | Singapore Telco Kalibrr – Taguig, Metro Manila Deskripsi Pekerjaan The purpose of this function is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support – Singapore Telco is in-charge of covering issues, complaints, and inquiries and resolves Information technology in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services. Job responsibilities: » Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer practice » Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution. » Identify continuing ser…

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