Job Opportunity: Service Delvery Manager

Accenture Philippines – Metro Manila – Service Delvery Manager Accenture Philippines – Manila, Metro Manila – Job description ? Primary point of contact for all the stakeholders (Internal/External) for specific client service delivery ? Primary client liaison for all technical requests, projects, and strategic initiatives. ? Responsible for services reviews (Monthly/weekly/Quarterly) with client and leadership abilitiess ? Responsible for reporting on assigned client accounts, as well as routine contact with appropriate Information technology personnel within the client organization ? In charge of Client deliverables and delivery Service Level Agreements + Basic qualifications a. Degree in Information Technology, Computer Science or other significant field b. broad expertise in Service Management best practices and techniques c. practice in any of the following – Asset Management – Change, Release, Configuration Management, Service Testing – CSI, PM, Governance – Disaster Recovery – expertise Management and …

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