Job Opportunity: Technical Support Representative

The Results Companies – Metro Manila – Technical Support Representative The Results Companies – Pasig, Metro Manila Full time, Full time, Full time Six months of call center practice preferably techical support or similar work practice required High school diploma or college level equivalent Medical or healthcare insurance background preferred Training, quality or medical degrees/certifications preferred capability to accommodate a flexible schedule as needed all over the duration of employment capability to multi-task (i.e., talk & type) in a fast-paced, performance-metric-driven environment. Able to handle multiple call types as the agent is cross trained Written and verbal communication expertise capability to analyze and interpret instructions (verbal and written) Computer expertise with the capability to use numerous workstation applications at the same time and navigate various screens while employing customer satisfaction techniques Customer service and organizational expertise Typing test required abo…

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