Job Opportunity: Voice Representatives VOICE ? (Northgate) Alabang

Post Date: – Alabang, Muntinlupa City – JOB DESCRIPTION Be Part of Our GROWING TEAM and practice a company that VALUES its EMPLOYEES! Support one of the Biggest Financial Banks in the World by providing top notch Customer Service practice to their existing Clients. Job responsibilities: Your job is to service customers on a variety of topics, which can include, but not limited to, providing account transactions details, placing investigations or on-line navigation assistance as well as to execute the following: » Work in a fast-paced and high volume service center self-managing call efficiencies » Promptly resolve client inquiries and escalate as need » Attentively service customer needs and concerns while being empathetic and maximizing opportunity to build rapport with the customer » Show availability to address the expressed and unexpressed needs of the client helping to build customer loyalty. » Utilize tools and resources appropriately to efficiently resolve customer inquiries » Present strong problem solving …

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