Job Opportunity: WITH PLUME – Blended Customer Service

Ninja Partners – Central Luzon – WITH PLUME – Blended Customer Service Ninja Partners – Clark, Central Luzon Job Description » Answer phone calls and responding to emails as customer support for the Account (customer service) » Provide reports and feedback about the customer support calls and emails » Perform some data entry and product listings on Shopify, Amazon, and perhaps Shipbob (data entry, back office support) » Perform some basic photo retouching. This may include adding text and our logo to images if necessary. (back office support) » Basic research of units available in the marketplace from our vendors by checking their website and correspond with them through email. (Research) » Correspond through email with our warehouse (Shipbob) in order to make sure returns are sent to the customer. (customer service) » Fill out PO’s in Inventory Planner (an app connected to Shopify) on direction from us, and sending those PO’s to vendors and then send tracking numbers to our warehouse and add them to Shipbob …

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