17
Sep
2017

Learning Specialist – CS/Retail | BAGUIO 2

Sitel – Baguio, Benguet – ABOUT US As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit to learn more. SUMMARY OF RESPONSIBILITIES Develop/implement training programs for contact person personnel Support the Operations team by providing development refresher and up-traininigs Handle new hire and cross training classes Provide direction in finding creative solutions for…

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