26
Oct
2017

Offer: Team Manager (for CEBU Pioneer Captive site) – PSCBU393

John Clements Consultants, Inc. – Central Visayas – JOB DESCRIPTION If you are passionate about driving process improvement and motivating and leading a team of driven, customer-obsessed associates and team leads, all while analyzing systemic issues and implementing solutions to challenging problems, we have the career you’re looking for! A Team Manager sets the vision and culture of their teams by handling individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction , by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. JOB Job responsibilities: People Management: » Leading and developing a team of 20-30 associates; responsible for the overall performance management, coordination and evaluation of the team. » Actively participate in and drive the continuous improvement culture through ‘kaizen’ and lean projects. Identifying and eliminating barriers to a…

Read more here:: Offer: Team Manager (for CEBU Pioneer Captive site) – PSCBU393

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