Pre-Sales Representative (based Manila, Philippines)

SELLBYTEL Services Malaysia Sdn Bhd – Manila City, Metro Manila – The responsibilities of Virtual Demand Generation Specialist are: Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation) Identify leads and conduct lead management Successful execution of permanent and segment specific telemarketing campaigns To ensure that a good level of understanding and knowledge of organizations products and services, which is improved and maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately and supported. Client Management Answer clients questions related to the company services via live chat, phone and email Escalate clients’ requests and complaints to appropriate specialists Update clients about their requests and complaints status accordingly Gather client’s feedback, identify problem trend and report to supervisor for discussion or service enhancement Provide full support to end user following protocols agreed between SELLBYTEL …

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