Sitel – Pasig City, Metro Manila – As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit www.sitel.com to learn more. BRIEF JOB DESCRIPTION Responsible for defining the organizational structure of the project and for interfacing with the functional organizations associated with project tasks (Operations, Technology, Workforce, Finance, Training, Facilities, and clients). Directs and con…
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