Team Leader – Operations Management ghscoa

Global Headstart Specialist Inc – Metro Manila – Number: 0917-621-0161 | Facebook: www.facebook.com/Global.Headstart Email: executives@globalheadstart.com | Qualifications: Finance or Business Graduate Good in MIS reporting/analytical skills/Excel/(VB advantage) Some background on IB operations Analytical Skills Good in written/oral communication and stakeholder management About 6-8 years experience in reporting/MIS/ops role Job Description: Service Management: KPI and SLA reporting Change Management Contract Management Operational Excellence Analytics Client Satisfaction Commercials Monetization Cost to serve People Integration Design a people engagement calendar People Integration AWACS created and maintained to track potential attrition and performance loss Connected BPO – Capital markets group rolled out Integration and trainings for Delivery leads and their DR COME AND VISIT OUR OFFICE! Bring 2 copies of your resum and 1 valid ID Address: Unit 2004 20th floor, 139 Corporate Center, 139 Valero Street, Salcedo Village Makati Ci…

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