Technical Agent (Cebu)

Philippines – Technical Agent (Cebu) [Description] – Based in Cebu. – A global tech company. – Promising career advancement. As the first-point of escalation, the successful candidate will be required to provide Level 1 & Level 2 supports to global end-user in United States & Australia. They will diagnose and troubleshoot for technical issues over the phone. To be successful in this role, they will be a solutions focused IT all rounder with the ability to effectively communicate at all levels in a clear and confident manner. Ideally, they have strong 3 – 5 years hands-on experience providing general IT solutions and providing technical support in a helpdesk environment, for example, troubleshooting They are willing to work during the night shift. Successful candidate will have relevant IT qualifications degree and enjoys challenges within a busy helpdesk environment. [Country] Philippines [Company] Information Technology Industry [Salary] From US$10,000 [Working Hours] Full-Time [Contrac…

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