Technical Customer Service Representative – Pasig City

Pasig City, Metro Manila – Cloud Engine Room Pasig City Permanent 2 to 5 years experience Bachelor’s Degree Job Description 1. Phones – You will be expected to answer all incoming calls and if necessary direct them to the appropriate person or take messages. 2. Customer Service – Another of your primary roles is to provide customer service. This includes the processing of all orders received via, phone or email. Ensuring that the system is updated after each order. You may be required to send out literature to customers, or to follow up on account enquiries 3. Technical Support – Providing technical support on our range of Intrusion, Fire & Access products. This role will incorporate a technical support / training function. Providing phone Support over public holidays (phone will be provided) between 9am-5pm is required from time to time, and the remuneration allows for this. 4. Procedures – Implementing and documenting procedures to ensure the smooth running of the branch. 5. Selling – Part of t…

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