12
Sep
2018

Technical Support – Homelocated

Astrill System In – Philippines – Technical Support – Homelocated Astrill System In Philippines Requirements: 1. suitable education * graduate of any computer related course except computer technology course. 2. Internet access* at least 10mbps Internet access 3. COMPUTER:* with legal updated and activated Win 7 or newer* 4GB RAM or more* 128GB hard drive or larger 4. CUSTOMER ORIENTATION* You must be able to look at issues from the customer’s perspective and empathize with their situation, so you can be an effective agent and advocate. 5. COMMUNICATION expertise* You must have excellent written and verbal communication expertise and strong listening expertise, so you can ask correct questions and provide viable solutions to our customers. You must be fluent in English. 6. TECHNICAL expertise* You must be an Information technology professional with networking basics. Programming expertise is a plus, but no programming is needed for the job. Prior practice with VPN is a plus. 7. CUSTOMER SUPPORT TICKET HANDLI…

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