MANILA, 28 May 2020 – Following respective local government and foreign embassy requirements, AirAsia will be mounting special recovery flights for those affected by the enhanced community quarantine situation in Luzon, as well as in different parts of the country.

These special recovery flights are in response to requests from various organizations, including local and international government agencies.

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(QZ 960, c/o AirAsia Indonesia)

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Those who intend to book a seat on the above-mentioned flights are advised to get in touch with the relevant government agency.

More special recovery flights are being arranged as required. Guests may bookmark and refresh this page for updated announcements.

Given the nature of the ever-changing situation at this time, flight schedules may change at short notice depending on, among others, regulations that have to be met in managing the public health situation.

Meanwhile, guests are informed that the Philippine government requires all arriving international passengers to undergo COVID-19 testing and quarantine procedures.

Arriving international passengers will undergo testing at the airport or designated facility. They will then be required to be quarantined at approved facilities while waiting for test results. Those who yield a negative test result will be made to undergo another 14 days of home quarantine.

More information may be found in Section III-A of DOH’s omnibus interim guidelines covering arriving international passengers.

Government guidelines state that shouldering the cost of accommodation at approved quarantine facilities will be as follows:

1.    For returning Overseas Filipino Workers (OFWs), the cost of quarantine accommodation shall be shouldered by the Overseas Workers Welfare Administration (OWWA) for land-based OFWs, and by the local manning agency and/or Maritime Industry Authority for sea-based OFWs;

2.    For non-OFWs, including Overseas Filipinos (OFs) returning home, they can choose from among the approved quarantine facilities at their own cost.

AirAsia assures that the safety and wellbeing of our guests and Allstars is our top priority. AirAsia is complying with advice and regulations from the local government, civil aviation authorities, global and local health agencies, including the World Health Organization.

AirAsia is closely monitoring this situation and reserves the right to announce further policies according to the latest developments.

Follow AirAsia on Twitter (@AirAsia) and Facebook (facebook.com/AirAsia) for the latest updates, or contact our customer support team at support.airasia.com. Guests are also encouraged to check their flight status at airasia.com/flightstatus for live updates.