Customer Service Representative

Thomson Reuters – Manila City, Metro Manila – Job Description Respond to customer inquiries via phone, email and chat, etc. May respond to inquiries regarding a specific or more complex product or a specific customer (based on customer size or revenue tied to customer) Inquiries will vary but typically include address changes, account changes/updates, order status, product feedback, password assistance, billing inquiry, etc. Ensure each customer contact is handled in a manner consistent with the Thomson Reuters brand and values to maintain customer satisfaction and retention. Uses analysis along with policies and procedures to resolve customer issues. Interpret customer contract and assess downstream impact to mitigate any recurring issues. Identify prospects for additional products and services; send leads to appropriate sales representatives. May assist field representatives in account maintenance. Log and classify al calls and request for assistance in the call tracking database. Filter and escalate inquiries as appr…

Country Leader Philippines and ASEAN Marketing Leader for Urology Job

Boston Scientific – Pasig City, Metro Manila – Purpose Statement Collaboratively set the strategic direction, and lead Philippines and the ASEAN Urology business to achieve sustainable and profitable short and long-term growth in line with BSC APAC’s vision, strategic and operational values of the organization. Manage key assets, lead and direct all aspects of the business to achieve organizational strategic, financial and operational goals. Specifically, understand the intricacies of ASEAN to deliver profitable growth. Serve as the interface between the company, ASEAN Distributor Relationship Manager and local distributors in Philippines, which will include sales, marketing, contract compliance, training and other support activities. Develop strong leadership and organizational capabilities to ensure continuous and long-term growth and success of the organization. Make the case to build a high-performance start-up organization, and secure funding for the same, while delivering leveraged profitable growth. Maintain the highest st…

Majorel | Finance Specialist | Eastwood

Arvato – Quezon City, Metro Manila – POSITION SUMMARY: Under the supervision of the Finance Manager, the Finance Specialist will support the Finance data processing by the preparation of documents of original entry, initial date entry and management of the document filling process, and assist in the preparation and submission of government compliance reports OVERALL RESPONSIBILITIES: Responsible for Accounts Payable processing, government compliance and providing Accounting Support for Philippine Opearation ESSENTIAL JOB FUNCTIONS: Process payment requests Review the completeness of suppliers’ invoice and other documentation Prepare checks and journal entries Handle cash and check disbursements, accounts payable processing, employee expense reports and petty cash replenishment Receive and reconcile intercompany payables and receivables Prepare weekly cash position Maintain filing systems for various accounting documents, ensure Accounting matters adhere to deadlines and statutory requirements Assist in …

Coach Cust Svc | Palawan

Sitel – Puerto Princesa City, Palawan – ABOUT US As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit to learn more. SUMMARY OF RESPONSIBILITIES Ensure that calls are handled professionally Provide direction and guidance to guarantee consistent achievement of key performance metrics Achieve, measure, report, and communicate metric goal attainment for assigned team Ensure accurate a…

Call Center Support – Weekends Off Account – Pasay Site ghsjbl

Pasay City, Metro Manila – in Pasay City Want to get a job faster? Let us help you get a HEADSTART on your career by providing you a ONE DAY PROCESS! For faster processing, send your resume to open@globalheadstart.com You may also call or text 0917-702-7823 and look for Sunshine. Job Descriptions: – Answer incoming calls and respond to the customer’s emails – Manage and resolve customer complaints – Sell products and place customer orders in the computer system – Identify and escalate issues to supervisors – Provide product and service information to customers Job Qualifications: – Must be a college graduate – Must have 1 or 2 years of call center experience – Able to type at least 25 words per minute – Flexible with working hours Benefits: – 13th month pay, double pay, overtime pay, night differential – Competitive salary package – Non-taxable allowance – Paid sick leave – Medical/Health Insurance for you and your family – High commission benefits, and more WALK-IN AND APPLY! You c…

URGENT HIRING IN CEBU I CALL CENTER AGENTS I NO EXPERIENCE I HS GRADS

Cebu – CEBU Company Information VCC LINK Job Qualifications Responsibilities: Managing a large number of inbound and outbound calls Identify your customer’s needs Providing clear information Research every issue and provide solutions Qualifications: At least high school graduate Good to excellent English communication skills With/without experience Must be of legal age Willing to work in a shifting schedule Computer literate Can start ASAP…

Engineering Supervisor

J-K Network Manpower Services – Carmona, Cavite – Carmona, Cavite Php 20,000-25,000 (Negotiable) BENEFITS: Inspecting equipment, structure, or materials to identify the cause of errors or other problems or defect Develop and implement policies, standard and procedures for the engineering and technical work performed in the department Plan and direct the installation, testing, operating, maintenance and repair facilities and equipment Performing administrative functions such as reviewing and writing reports, approving expenditures, enforcing and making decision about the purchase of materials of services. JOB DETAILS: Candidate must be Graduate of Bachelor’s/ College Degree in Engineering, ( Electrical/Electronic), Engineering (Mechanical), Engineering (Computer/Telecommunication) Engineering (Civil) or any related field. At least 3 years experience as a Manufacturing Engineer supervisor or equivalent Experience writing work instructions for fabrication of mechanical assemblies. Manufacturing engineering experience in a…

Mandarin Forex Global Support 90,000 + Visa Processing

J-K Network Manpower Services – Makati City, Metro Manila – BGC, Taguig P 90,000 + Incentives English, Mandarin BENEFITS: Position: Mandarin speaking Global Support Location: Makati Salary: P 90,000 + Incentives Industry: Multilingual Contact Center Schedule: 5 days a week Days off: Rotational Schedule account: American Top Forex Company Benefits – HMO – Sick Leaves – Incentives – Salary increases JOB DETAILS: Mandarin Forex Global Support 90,000 + Visa Processing One of the biggest contact center is currently servicing the LEADING AMERICAN FOREIGN EXCHANGE COMPANY. This company is handling the Asian and American market. This is considered as the largest FOREX company around the world which expanded in the Philippines. They need 15 Mandarin speakers for PIONEER account and have hired 10+ Mandarin already. We need more to expand. Position: Mandarin speaking Global Support Location: Makati Salary: P 90,000 + Incentives Industry: Multilingual Contact Center Schedule: 5 days a week Days off: Rotational Schedule accoun…

2eng For Feeder Container (7k Grt)

Philippines – POEA License Number: POEA-256-SB-060313-PA-MLC Address: First Maritime Place 7458 Bagtikan Street, San Antonio Village, Makati City, Philippines Country: Philippines Contact No: (02)-7981111 JOB INFORMATION Opening Date: Aug 05, 2019 Closing Date: Sep 03, 2019 About the Job: ATLEAST 2 CONTRACTS AS 2E in small vessels. We will consider 2E with GEN CARGO EXPERIENCE…

Earn up to P150,000 Japanese .Net Developer – Open for JLPT N4-N5 Passer

J-K Network Manpower Services – Metro Manila – Quezon City/Cebu P30,000-P150,000 Filipino, Japanese BENEFITS: Language Premium Non-taxable allowance HMO Medical and Dental Investment Paid Leaves Career Development Programs *Earn up to P150,000! *Open for JLPT N4-N5 Passer JOB DETAILS: COMPANY PROFILE: The Largest Employer in the world. They have offices in 190 countries. This company has service center to different industries like IT and Sales, IT solutions, BPO especially HR , Finance and Administration and supply chain. This is a New York Based company. Requirements: Filipino who can speak Japanese Bachelor’s degree holder JLPT N1, N2, N3 Passer Open for JLPT N4 and N5 Passer No age limit Amenable to work in Quezon City or Cebu Preferably with 2 years experience with .Net Responsibilities: Translate application storyboards and use cases into functional applications Design, build, and maintain efficient, reusable, and reliable code Integrate data storage solutions (may include databases, key-…

General Manager(Salary up to P120,000+negotiable benefits in Makati City)

J-K Network Manpower Services – Makati City, Metro Manila – Makati City P100,000-P120,000 English BENEFITS: HMO can negotiate about house or condo can negotiate car and driver can negotiate free meal government mandated benefits JOB DETAILS: Company Profile: The company innovates eco-mobility products that is essential for people’s life all over the world by original technology development, market creation and unique ICT platform service. Position: General Manager Industry: IT/Finance(Auto-loan) Salary: P100,000-P120,000 Schedule: Mondays-Saturday : 8:00 AM-5:00 PM Location: Makati City Job Responsibilities: Overlook and manage the various regions that have been assigned to you. Providing reports to the Vice President relating to the Forecasted and Actual performance of the regions under you. Provide reports on the status of the MCCSs in your region along with any problems that is currently being experienced related to it. Directing the Regional managers to follow the vision and direction of Upper Management Cond…

Accounts Receivable Clerk (Weekends off)

Beepo – Pampanga – This is an exciting opportunity to work with a people centric, customer focused business. Beepo is a fast-growing BPO in Clark, Pampanga with an Employee Satisfaction rate of over 96%. You will need great English communication skills, both written and verbal. You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your skills and innovative thinking to this role. This is an opportunity to grow your career quickly. Duties and Responsibilities: Allocate Bank Statement (Daily) Reduce unapplied payments by obtaining outstanding remittances Manage Accounts emails by completing customer requests, forwarding to credit controller & customer services as needed. Run debtors for credit card payments daily. Transact, email receipts as necessary. Run debtors for credit card payments daily & upload, save new beneficiaries. Credit Spreadsheet Invoices (convert to PDF and email) Manage unpaid invoice…

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