Davao City – Davao Company Information VCC LINK, INC. 1227 Website: Vital Call Center Link (VCC Link), Inc. was established in January 2004, and was incorporated to primarily offer Contact Center and Business Process Outsourcing (BPO) solutions to off shore companies and address all call center and BPO needs: systems, procedure development and set up. Job Description Serves customers by providing product and service information; resolving product and service problems. Job Qualifications • At least a high school graduate No call center experience needed Typing speed of 30 WPM or greater Good to Excellent English communication skills(verbal and written) Amenable to work on a shifting schedule Willing to be assigned in DAVAO RESPONSIBILITIES Interact and coordinate with other departments to resolve customer issues Determine further action or final completion on customer cases received. PC and hardware troubleshooting Test, analyze and clear customer reported trouble With strong m…
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