Talent Acquisition Solutions – Pampanga – Mandarin Speaking AgentClark Pampanga, Central Luzon Today, 11:01 AM Talent Acquisition SolutionsThis seal certifies that the information and activity of this Employer has been carefully verified by Worksvianet. » Job detail Listing description Understand customer’s issue, inform them of how to resolve (if possible) Categorize the issue report back to the Client (if immediate resolution is not possible) Provide weekly updates of bug trends via comprehensive reporting and escalate high-priority issues to Client as soon as possible. Provide responses to customer support request via the email-located ticketing system Appropriate qualifications: Can speak Bilingual Language (English & Mandarin) Strong written/verbal communication, respective to language of support Can understand Chinese/Mandarin characters – This is a must. Their customer facing communication should meet and exceed quality and productivity standards set regarding: Articulate Accurate Timely Reflective o…
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