Understand the Concept of Salesforce Automation
Salesforce is one of the top CRM platforms that help sales, marketing, IT, and other teams to work from anywhere to keep your customers satisfied and happy. As the name suggests, Salesforce automation is a task that automates different sales processes. Salesforce automation has become a major part of the CRM system as it is designed to handle sales as well as maintain a great relationship with customers although Salesforce automation (SFA) and customer relationship management (CRM) are not the same things. Not every task for CRM will include automation in its processing.Nowadays all companies might relate to the fact that it is extremely costly for companies to acquire a new customer base. There is a need for the latest software that will help in providing the best resu...
