Makati City, Metro Manila – Expert level knowledge of voice network hardware and software, voice network infrastructure and design, voice topologies and protocols Expert knowledge of VoIP, voice switching/ Private Branch Exchange PBX architecture Strong experience in the design of large scale Interactive Voice Response IVR Strong knowledge of Cisco Unified Communications, in the area of UCCE, Cisco Voice Portal or CVP, Outbound Dialers, Finese desktop, Exony VIM Strong knowledge of Intelligent Call Manager ICM and ability to understand Call Routing and scripting In- depth experience with selection, design, implementation and support enterprise voice network systems and diagnostic tools 7+ years acting as a lead voice engineer in infrastructure/ voice network environments performing voice network planning, architecture design, engineering hardware and software and optimization. (use the button)…
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