Author name: arjon

Service Desk Operations Manager Manila Opening

Manila City, Metro Manila – Job Offer: BPO/Call Center/KPO Jobs Salary: ₱ 120,000 / month Region: Metro Manila City: Makati Responsibilities: Manage a team of individuals and managers responsible for implementing and maintaining Service Desk standards, policies, processes and procedures, aligned with ITIL framework. Responsible for implementation of Incident Management process and works in conjunction with IT Operations and Engineering and associated Problem Management functions. Proactively lead and develop the performance of team members through performance management, calibration, resource review & planning, capability, training & development to meet the needs of the business. Recommend and implement applicable technologies to effectively manage the client environment in regards to security, anti-virus, image and patch management. Manage reporting of metrics and Service Level Agreements that effectively measure team, department and vendor performance, and are in line with the needs of th…

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Tech II – Quality (FARO)

Rockwell Collins – Batangas City, Batangas – Nature of Work Support in quality inspection per documented processes in assigned process/area including complex inspection activities. Coordinate and support calibration and validation related activities, including Gage Repeatability and Reproducibility. Conduct product and process audit in assembly line, including support to internal quality audits. Management of in-process and/or laboratory testing. Conduct and submission of first article inspections (FAI) of parts, assemblies, and tooling. Disposition and close non-conformance reports based on product or process inspection and communicate results to relevant group/department in a timely manner. Review inspection activities and recommend improvement actions on process and cycle time Support in managing corrective and preventive action implementation, verification, and monitoring of effectiveness. Support in training and certification of other technicians. Ensure documentations are available and complies with quality and re…

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Arvato Clark | Trainer | Client Technology

Arvato – Philippines – Position Summary: The Trainer develops (with support from T&Q Manager) program specific and related training curriculum and modules and delivers training appropriately to new hires or existing staff to address training needs identified. Duties and Responsibilities · Deliver new hire training, official up-trainings and refreshers to all support staff · Responsible for the delivery of both soft skill and technical training · Provide weekly feedback on progress of new hire trainings to Quality & Training and Operations Manager · Contribute to the alignment with Team Managers and quality team to determine training needs. Every training is being surveyed. Survey results are the base for the before mentioned alignment · Develops and delivers program specific and related training curriculum and modules to address training needs identified · With the assistance of the Training & Quality Manager, creates tests and procedures to measure success of conducted training · Understan…

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Customer Service Travel Consultant

HSBC – Metro Manila – Customer Service Travel Consultant HSBC Bonifacio Global City, Metro Manila Full timeWhy American Express? There’s a difference between having a job and making a difference. American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest compensates. We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their expertise, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don’t make a…

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IT adjunct

Metro Jobs & Payment Solutions Inc. – Taytay, Rizal – IT adjunct Metro Jobs & Payment Solutions Inc. Taytay, Calabarzon Full timeListing description » Provides technical guidance and assistance » Supports and advises their clients or customers, and to the company » Determines the cause of the problem and then patiently explain the problem solving ways to the customer step-by-step » Responsible for the installation, configuration, modification, and trouble shooting of computer hardware and software » Information technology document consolidationJob Qualification: » Must be a graduate of any 4 years Information Technology or related courses » Fresh graduates are welcome to apply. » expertiseable about MS Application » expertiseable with GPRS » expertiseable about software » Hardworking Jora Philippines – about 7 hours ago Apply Now Please carefully review application instructions. Save jobs and view them from any computer or device. You must log in to save jobs: – Email this job to yourself or a friendPlease ensure the e…

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Junior Sales Marketing Executive Account Manager – Fresh Graduate

Fastfund Credit Inc – Metro Manila – Junior Sales Marketing Executive Account Manager – Fresh Graduate Fastfund Credit Inc Makati City, Metro Manila Full time » Responsible for selling (sales) and marketing company software solutions to corporate customers. Qualification: » Graduate of 2 to 5-year course. » Nice personality, energetic, willing to travel. » With or without working practice. » Can work independently and has initiative. » Possesses strong sales and presales expertise. » practiced in preparing and writting business proposals. » With a strong command of English in both verbal and written communication. » Must be a trustworthy person. » Must willing to meet clients and attend meetings within and outside Metro Manila Jora Philippines – about 12 hours ago Apply Now Please carefully review application instructions. Save jobs and view them from any computer or device. You must log in to save jobs: – Email this job to yourself or a friendPlease ensure the email address is validSend everyday aler…

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Macro Advanced Excel

Radix Systems Services Corporation – Metro Manila – Macro Advanced Excel Radix Systems Services Corporation Mandaluyong City, Metro Manila Full time » Solve challenging problems; work effectively with others to come up with the best solution. » Adhere to good development practices: documentation, code standards, code/design reviews, optimization and maintaincapability. » Collaborate with team in an open, supportive environment » Modify existing software to correct errors, adapt to new hardware, or improve performance. » Strive to lgain new expertise to further enhance our solution offerings Jora Philippines – about 2 hours ago Apply Now Please carefully review application instructions. Save jobs and view them from any computer or device. You must log in to save jobs: – Email this job to yourself or a friendPlease ensure the email address is validSend everyday alerts for similar jobs to this email We have sent this job to Sending email? Be careful – Don’t provide your bank or credit card details when applying for jobs….

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Tech Support Local Account Makati College Undergrads OK ghsrpg

Makati City, Metro Manila – Makati Company Information Global Headstart Specialist, Inc. Unit 2004, 139 Corporate Center, Valero St., Salcedo Village, Makati City Makati City, Not in US 1227 Website: Company Profile Global Headstart is the place to find your Call Center job in Metro Manila, Visayas and Mindanao. We have work locations in Makati, Quezon City, Pasay, Mandaluyong, Alabang, Taguig, Cebu, Davao, Bacolod and more . We provide easy jobs for Fresh Graduates, High School Graduates, College Undergraduates. Our accounts are fun such as Gaming, Airline Ticketing, Hotel and Travel, Telco and etc. We accept applicants even without any BPO experience who are willing to be trained. Job Description • Taking phone calls from customers. • Answering questions about the product or service. • Ensuring customer satisfaction. • Amenable to shifting schedules. Job Qualifications • At least a High School Graduate, Short Course/Vocational, College Graduates/Undergraduates welcome to apply. Know how to speak in …

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