Advisor, Client Solutions (Client & User Support)

Factset Philippines Inc. – Metro Manila – JOB DESCRIPTION Client & User Support is an industry-leading and award-winning client service team within FactSet, focusing on people with a specialized knowledge of a select group of sophisticated software and product offerings. Initially, you will be tasked with supporting a wide-variety of clients using the FactSet workstation, which will give you the advantage of gaining knowledge and practice working with the different products clients use to obtain and analyze financial information. The team is composed of self-motivated individuals who thrive in a highly collaborative environment and enjoy the challenge of independence and responsibility. As an Advisor, Client Solutions, you will: » Support FactSet applications and create custom FactSet models, screens, and solve complex financial queries » Provide creative solutions through expert telephone, email, instant message, and proprietary communication channels Requirements for the position: » Bachelor’s degree » English spoken f…

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